Privacy policy

Effective date: June 19th, 2024

This Privacy Policy applies to the information Nymbus, LLC and its subsidiaries and affiliates (“Nymbus,” “we,” “our,” or “us”) collect about you in the course of our business, including through Nymbus websites that link to this Privacy Policy; our products; and other related online or offline offerings operated by or on behalf of Nymbus. We refer to these products, services, and offerings collectively as the “Services.”

By using the Services, you agree to this Privacy Policy and that we may process, transfer, and store your information in the United States. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.

If you are a California resident, you can view our California privacy disclosures by clicking here. 

This Privacy Policy contains the following sections:

• The information we collect 

• Online analytics and advertising 

• How we use your information 

• How we disclose your information 

• Children’s privacy 

• Security and retention of your information 

• Your rights and choices 

• Additional privacy information for California residents 

• Information for international users 

• Changes to our Privacy Policy 

• Links to external content

• Contact information

Information we collect from other sources

We may receive information about you from other sources, such as business partners, marketers, researchers, analysts, social network services, and other parties to help us supplement our records.

De-identified information

We may de-identify information we collect so the information cannot reasonably identify you or your device, or we may collect information that is already in de-identified form. Our use and disclosure of de-identified information is not subject to any restrictions under this Privacy Policy, and we may use and disclose it to others for any purpose, without limitation.

Online analytics and advertising

As you use our websites and applications, we and our service providers collect a variety of information through the use of “cookies” and similar technologies, such as tracking pixels, to understand how you navigate through and interact with our Services, to learn what content is popular, to enhance the Services and provide you with a more relevant and personalized experience, for authentication and advertising purposes, to save your preferences, and to collect certain usage, device and location information as described above.

Online Analytics.

We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the “Information we collect automatically” section above to help us analyze how users use the Services. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services on our behalf. If you’d like to opt out of Google Analytics, please use the Google Analytics Opt-Out Browser Add-on located here: https://tools.google.com/dlpage/gaoptout

Online Advertising.

Nymbus strives to provide you with relevant, tailored advertising regarding our Services. To do this, we work with various online analytics and advertising partners, such as Google, Snapchat, Shopify, and others to: (1) better understand the use of our Services so that we can improve our Services; and (2) deliver Nymbus advertisements that are more tailored to you both on our Services and on third-party Services.

To engage in these activities, our partners may place cookies, pixel tags and similar technologies on many online services, including ours. They use these technologies to collect information about your activities on across different online services to deliver you more relevant advertising. For example, they may use the information they collect from their cookies on our Services to identify Nymbus products and services you might be interested in and to recognize your device so they can show you relevant Nymbus advertisements while you are using another online service. Additionally, we sometimes provide basic information we collect (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies, mobile ad identifiers, and other proprietary IDs, to provide you with more relevant ads when you visit other online services.

We do not have access to, and this Privacy Policy does not govern, the use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your devices to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link to opt out of receiving tailored advertising from companies that participate in those programs. You can also manage cookies through your browser settings.

Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device—and each browser on each device—through which you access our Services.

Your rights and choices

Information rights and choices

We provide you with the ability to exercise certain controls and choices regarding our collection, use, and disclosure of your information. Depending on the laws in your jurisdiction of residence, you may request us to:

• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information.  

• Provide you access to and/or a copy of certain personal information we hold about you.  

• Correct or update personal information we hold about you.  

• Delete certain personal information we have about you.  

• Provide you with information about the financial incentives that we offer to you, if any.  

• Restrict or object to certain uses of your information.  

• Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.  

You may also have the right to opt out of "sales" of your information and "sharing/use of your information for targeted advertising" as described below in the section, “Sale/Targeted advertising opt out rights.”  

As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our Services to you. We may also ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We will consider all requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests. If we deny your request in whole or in part, you may have the right to appeal the decision. In such circumstances, we will provide you with information regarding the appeals process.

To make a request, please email us at support@fitcharm.co or call us at (800) 329-7248. 

Sale/Targeted advertising opt out rights

Under the laws in certain US jurisdictions, you also have the right to opt out of our processing or sharing of your information for online targeted advertising purposes. Note that certain state laws also allow you to opt out of the “sale” of your information to third parties in exchange for valuable consideration. We may use analytics and online advertising tools that result in the disclosure of your information to our third-party partners and that are subject to this opt out right. 

If you would like to opt out of our online disclosure such as through cookie and pixel technology of your personal information for purposes that could be considered "sales" for those third parties' own commercial purposes, or "sharing" for purposes of targeted advertising, please follow the instructions in the “Online analytics and advertising” section above. Please note that you will need to exercise your choice on each browser and each device you use to access the Services. Also, if you have certain settings selected in your browser (including pop-up blockers) you may need to re-configure those settings to adjust your settings. Please note that we do not knowingly sell the personal information of minors under 16 years of age.

For more information about each category, purpose of use, and the third parties to which we disclose information, please see the “Information we collect,” “How we use your information,” and “How we disclose your information” sections above.

Your Choices Regarding “Sharing” and “Selling.” You have the right to opt out of Nymbus’s sale/sharing of your personal information for purposes of online analytics and advertising by following the instructions in the “Online advertising and analytics” section above. 

Other CCPA and California rights.

Financial incentives. If we offer any financial incentives in exchange for your personal information (e.g., discount coupons in exchange for your email address), we will provide you with appropriate information about such incentives so that you can make an informed decision as to whether to participate.

Right to Limit. The CCPA allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA. 

Personal Information rights. Please see the “Your rights and choices” section of our Privacy Policy above for information about the additional rights you have with respect to your personal information under California law and how to exercise them.

Retention of Your Personal Information. Please see the “Security and retention of your information” section above.

Do Not Track (“DNT”). DNT is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Except as otherwise described herein with respect to legally required browser-based opt outs, we do not recognize or respond to browser-initiated DNT signals, as there is no industry-wide framework for DNT signals. Learn more about Do Not Track. 

Changes to our Privacy Policy

From time to time we may change or update this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. You should review the Privacy Policy periodically, and you can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” at the beginning of the document. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy. If we make material changes to the Policy, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective, in accordance with applicable legal requirements.

Contact information

If you wish to contact us or have any questions about or complaints in relation to this Privacy Policy, please email us at support@fitcharm.co call us at (888) 595-1248.